Imagem Why customer experience has become a priority in companies?

Why customer experience has become a priority in companies?

The Customer Experience (CX), has been increasingly prioritized by businesses from all sectors.

Imagem What is NPS – Net Promoter Score?

What is NPS – Net Promoter Score?

The NPS-Net Promoter Score is a well-known satisfaction survey! Understand in this content how to do it

Imagem Customer Experience: are we measuring the right metrics?

Customer Experience: are we measuring the right metrics?

Customer Experience is already part of the culture of many companies, but do you know what metrics to measure? Understand this post!

Imagem Customer Centric: steps to adopt this strategy

Customer Centric: steps to adopt this strategy

O Customer Centric é uma excelente estratégia para empresas que desejam se destacar no mercado! Understand in this post how to adopt this strategy