Turn your CX digital transformation a reality
Find in a single ecosystem all the experts and solutions needed to elevate your customer journey
Coaktion brings together companies, specialized services, proprietary and third-party digital tools to bring to life the digital transformation of your business and your customers’ experience
Here’s the knowledge and technology to design and guide your CX strategy. From planning to execution and monitoring
Specialized services
Aktie Now
Workise
Digital Products
CallWe
Droz
PeopleXperience
Partners
Partners
Experience the most admired
brands on the market
Retail & eCommerce
Financial
Services
Technology
Logistics
Unicorns
Real results achieved with automation, personalization and omnichannel integration
Leverage the expertise of a partner who’s been making CX digital transformation happen for over 7 years
+300 clients
generating seamless, more humane and happier relationships
+100 thousand hours
of projects dedicated to the digital transformation of the CX
+100 million
consumers impacted by positive,
uncomplicated experiences
We are recognized with awards – year after year
2019
Gold in "Technological Innovations and Solutions Technology"
Gold for "Best Export Project"
2020
Regional Partner
SME Special Award #1
2021
Fastest Growing Partner
2nd Best companies to work at in SP
2022
100 Startups to watch
1st place in Employee Experience
2019
Gold in "Technological Innovations and Solutions Technology"
2020
Regional Partner
2021
Fastest Growing Partner
2022
100 Startups to watch
Gold for "Best Export Project"
SME Special Award #1
2nd Best companies to work at in SP
1st place in Employee Experience
Stay up to date with the CX universe
If a company wants to generate customer satisfaction and loyalty today, it should certainly prioritize the concept of Customer Success, or customer success. This...
The customer experience, or Customer Experience (CX), has been increasingly prioritized by businesses from all sectors. Proof of this is the Brazilian Customer...
Measuring customer happiness and satisfaction is extremely important for companies, especially for those that already know the value of good Customer Experience...
It is no surprise that Customer Experience has become a priority in companies that aim to gain consumer loyalty. This strategy aims to offer the best customer...
According to surveys, the customer experience has a higher decisive value than price or product quality for 8 out of 10 consumers. Another relevant fact is that 86% of...